Return & Refund Policy

At Lilies Gift, your satisfaction is our top priority. If you are not completely happy with your purchase, we're here to help!

Returns

We offer a 7 days return policy from the date of delivery. If you are not satisfied with your product, you may return it in its original condition and packaging for a full refund or exchange. Please ensure that the product is unused and in the same condition you received it.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 12 days.

Non-Returnable Items

Certain items, such as Health and beauty items , are not eligible for return.

Shipping Costs

Customers are responsible for the return shipping costs unless the return is due to a mistake on our part.

How to Return an Item

To return an item, please contact our customer support team at +966573189294 to initiate the process.

We appreciate your understanding and are always here to assist you with any questions or concerns.