Terms & Conditions

Effective Date: 24/12/2024

Welcome to Lilies Gift! By using our website and purchasing products, you agree to adhere to the following terms and conditions. Please read these terms carefully before using our services or making any purchases.


1. Acceptance of Terms

By using the Lilies Gift website, you acknowledge and agree to these terms and conditions. If you do not agree to any of these terms, you are not permitted to use our site or services.


2. Products and Services

We offer a wide variety of products that can be gifted, such as health and beauty items, kitchen and dining products, and coffee and tea. All products listed on our site are subject to availability and prices may change at any time without prior notice.


3. Accounts and Confidentiality

When you create an account on our site, you agree to provide accurate and complete information and to keep it up-to-date. You are responsible for maintaining the confidentiality of your account information and password, and you agree not to allow others to use your account.


4. Orders and Payments

  • Orders: When you place an order on our site, you are making an offer to purchase the products available. Your order will be confirmed via email or through a notification on the site.
  • Payments: We accept payments via various methods, including credit cards and electronic payment options. You will need to confirm your payment details during the checkout process.

5. Shipping and Delivery

We offer shipping throughout Saudi Arabia. Products will be shipped according to the timeframes specified on our shipping page. Please note that delivery times may vary depending on the location and other circumstances.

  • Shipping Fees: Additional shipping fees may apply depending on the delivery location and selected shipping method.
  • Delays: While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather or issues with shipping companies.

6. Return and Exchange Policy

We want to ensure your complete satisfaction with your purchase. If you are not happy with any product, you can return or exchange it within [number of days] from the date of receipt, subject to our return policy terms. Please refer to our Return Policy page for more details.


7. Intellectual Property Rights

All content on the Lilies Gift website, including text, images, logos, and trademarks, is the intellectual property of Lilies Gift or licensed to us. You may not use any of this content without our express written permission.


8. Limitation of Liability

We make every effort to provide high-quality products and services, but we are not liable for any damages or losses resulting from your use of our website or services. We are not responsible for any indirect or consequential damages arising from the product or service.


9. Modifications to the Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on this page with the updated "Effective Date." We recommend reviewing this page periodically to stay informed of any changes.


10. Governing Law and Dispute Resolution

These terms and conditions are governed by the laws of Saudi Arabia. In the event of any dispute or claim arising from these terms or any purchase on the site, the dispute will be resolved in accordance with the laws of Saudi Arabia.


11. Contact Us

If you have any questions regarding these terms and conditions or any other matters related to our site, you can contact us at:

Phone: +966573189294